One Inbox, Every Channel

    Every conversation,
    one place

    Email, SMS, live chat, and booking portal messages — all merged into a single inbox by customer. Never lose a conversation again.

    Key Capabilities

    Everything you need, built right in.

    Unified Threads

    Conversations from all channels merged by customer. One thread, full context.

    Email Integration

    Send and receive emails directly from the inbox. Full email history per customer.

    SMS Messaging

    Two-way SMS conversations. Send and receive text messages without leaving the inbox.

    Live Chat

    Real-time chat conversations from your website widget, synced to the inbox.

    Widget Messages

    Booking portal messages automatically appear in the unified inbox.

    Booking Context

    Every conversation links to the customer's booking for instant context.

    Search & Filter

    Find any conversation by customer name, email, phone, or message content.

    Status Management

    Open, pending, resolved, closed — track conversation lifecycle.

    Real-Time Updates

    New messages appear instantly. No refresh needed.

    Customer-Centric Threading

    Messages from the same customer across email, SMS, chat, and widget are automatically merged into a single conversation thread.

    • Automatic customer matching by email and phone
    • Cross-channel conversation history
    • Booking context attached to every thread
    • Customer name resolution from booking data
    • No duplicate conversations for the same customer

    Multi-Channel Communication

    Reply via email, SMS, or chat — all from the same interface. The customer receives your message on the channel they prefer.

    • Send emails directly from the inbox
    • Two-way SMS with opt-out compliance
    • Live chat with real-time delivery
    • Channel indicator on every message
    • Automatic conversation type detection

    Ready to get started?

    Start your free 7-day trial today. No credit card required.